
Cleaning FAQ’s
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What types of cleaning services do you offer?
We provide post-construction cleaning, business cleaning, residential cleaning, move-out cleans, rental property cleaning, and corporate apartment cleaning services.
Are your cleaning products safe for pets and children?
Yes! We use eco-friendly and non-toxic cleaning products that are safe for both pets and children.
If you have specific preferences, let us know.Do I need to provide any cleaning supplies or equipment?
No, we bring our own professional-grade cleaning supplies and equipment. However, if you have specific products you’d like us to use, we’re happy to accommodate your request.
How do I book a cleaning service?
You can schedule a cleaning service by calling, emailing, or filling out our online booking form.
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What is included in post-construction cleaning?
Our service includes removing dust, debris, and leftover materials, deep-cleaning floors, walls, and surfaces, and ensuring the space is spotless.
How long does post-construction cleaning take?
The duration depends on the project size and level of cleaning required. We provide an estimated timeframe after assessing the space.
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Do you offer after-hours cleaning for businesses?
Yes, we offer flexible scheduling, including after-hours and weekend cleaning, to minimize disruptions.
Can you customize the cleaning plan for my business?
Yes! We tailor our cleaning services to your specific needs, whether daily, weekly, or monthly.
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What is included in a standard residential cleaning?
A standard cleaning includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and general tidying up. We also offer deep cleaning services.
Do I need to be home during the cleaning?
No, you do not need to be home. Many clients provide us with access instructions, and we ensure the utmost professionalism.
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What is included in a move-out clean?
Our move-out cleaning includes a deep clean of the entire space, including appliances, cabinets, baseboards, and all surfaces.
Do you offer cleaning services for rental properties and Airbnb rentals?
Yes, we provide specialized cleaning services for rental properties and short-term rentals, ensuring the property is spotless for new occupants.
How often should I schedule cleaning for my rental property?
The frequency depends on guest turnover. Many property owners schedule cleaning after each stay, while others opt for weekly or bi-weekly deep cleans.
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Do you offer corporate apartment cleaning services?
Yes, we ensure corporate apartments remain fresh and well-maintained for employees and guests.
Can you provide scheduled cleanings for corporate apartments?
Yes! We offer weekly, bi-weekly, or monthly cleaning services.
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How much do your cleaning services cost?
Pricing depends on the service type, space size, and cleaning level. Contact us for a free estimate.
What payment methods do you accept?
We accept cash, credit/debit cards, and online payments. Payment is due upon service completion unless otherwise arranged.
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What is your cancellation policy?
We require at least 24 hours notice for cancellations or rescheduling.
Last-minute cancellations may be subject to a fee.
Are you insured?
Yes, we are fully insured for your peace of mind.
What if I am not satisfied with the cleaning service?
Customer satisfaction is our priority! If you are not satisfied, please contact us within
24 hours, and we will make it right.
For any additional questions, feel free to contact us!